Corporate Training

PORTMAN College is a registered Training Provider with the Ministry of Human Resources Malaysia and Human Resource Development Fund (HRDF or PSMB). The following are our training programs for the Corporate and SMEs business world:

 

 CORPORATE TRAINING
DESCRIPTIONS
CUSTOMER SERVICE

 

– Customer Experience Management– Customer Service Skills

– Dealing With Difficult Customer Situations

– Managing Difficult Customer & Service Recovery

– Managing Complaints And Feedbacks

SALES – Consultative Selling Skills– Inbound / Outbound Sales Skills

– Retails Sales Skills

– Key Account Management

– Persuasive Tele-Collection

MANAGING & LEADING PEOPLE – Effective Supervisory Skills

– Supervising And Leading Difficult People

– 8 Critical Skills For Successful Manager

– Executive To Manager

COMMUNICATION

 

– Effective Business Writing Skills

– English Grammar For Professional Writing

– Communications Skills

– Business English

– Effective Presentation Skills

MARKETING AND BRANDING – Marketing & Brand Management

– Strategic Marketing

– Marketing For Non-Marketers

– Personal Grooming & Business Etiquette

HUMAN RESOURCE MANAGEMENT – Recruitment & Retention

– Critical HR Skills For Non-HR Managers & New HR Practitioners

– Executive To Manager / Managing Others

– Training Needs Analysis And Training Management

– Handling Difficult Employee Behavior

– Behavioral Based Interviewing Workshop

 

For more information, kindly contact us at 603 — 8941 3733 or email to training@portman.edu.my.

© PORTMAN International College (Business Education Specialist) 2016.
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