CORPORATE TRAINING
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DESCRIPTIONS
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CUSTOMER SERVICE
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– Customer Experience Management– Customer Service Skills
– Dealing With Difficult Customer Situations
– Managing Difficult Customer & Service Recovery
– Managing Complaints And Feedbacks
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SALES
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– Consultative Selling Skills– Inbound / Outbound Sales Skills
– Retails Sales Skills
– Key Account Management
– Persuasive Tele-Collection
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MANAGING & LEADING PEOPLE
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– Effective Supervisory Skills
– Supervising And Leading Difficult People
– 8 Critical Skills For Successful Manager
– Executive To Manager
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COMMUNICATION
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– Effective Business Writing Skills
– English Grammar For Professional Writing
– Communications Skills
– Business English
– Effective Presentation Skills
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MARKETING AND BRANDING
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– Marketing & Brand Management
– Strategic Marketing
– Marketing For Non-Marketers
– Personal Grooming & Business Etiquette
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HUMAN RESOURCE MANAGEMENT
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– Recruitment & Retention
– Critical HR Skills For Non-HR Managers & New HR Practitioners
– Executive To Manager / Managing Others
– Training Needs Analysis And Training Management
– Handling Difficult Employee Behavior
– Behavioral Based Interviewing Workshop
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