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Diploma in Hotel Management (N/811/4/0371) (05/23) (MQA/PA 10018)


Course Description

(N/811/4/0371) (05/23) (MQA/PA 10018)
• Equip yourself with professional skills in front office and back-end hotel operations of the hospitality sector
• Attend off-campus lessons conducted by Hospitality professionals
• Learn to manage hotels & resorts at leisure & business establishment
Our Diploma in Hotel Management programme is designed to provide students with comprehensive operational and technical skills for a career in the hospitality industry.
The curriculum focuses on the key competencies related to hospitality operations & management, organisational & human communications and business marketing. Our students will have a real operational Hotel on campus that will allow them gain knowledge on the concept of hospitality and develop operational skills to gain immediate career opportunities.
Behind every 5 STAR Hotel & Resort is a team of trained professionals delivering the perfect brand experience to their hotel guests. Imagine managing the operations and organizing grand integrated resorts like Resorts World or The Shangrila that provide an amazing stay for the guest. It is a massive and complex task that requires deep-set knowledge in wide-ranging areas from managing the front office and food and beverage outlets, to the back-of-the-house operations like security and housekeeping. Above all, it requires an understanding of the consumer psyche, the experience to know what needs to be done to deliver good customer service, and the skills to do it. This knowledge will enable you to add value to the business. From maintaining the building’s glossy façade to upholding top-notch service standards, no detail is too small in the book of an excellent hotel. If you enjoy working in the hospitality industry, this diploma is your ticket to a dream career.
Many luxurious hotels and mega-sized integrated resorts and leisure theme parks are being built in Malaysia and you can look forward to working in these prestigious, historical, and fun facilities. You can work as a Hotel Manager, Resorts & Theme Park Manager, Concierge, Event Planner, Front desk & Guest Service Relations Officer, or Business Development Executive for the Hospitality Industry. With your training in both front-of-the-house and back-of-the-house hotel operations, you will have an added advantage in gaining employment.
Various local universities in Malaysia and overseas universities in Australia, the United Kingdom and the United States also offer advanced standing to our graduates when they apply for related degree courses.
3 Credits in SPM/ GCE ‘O’ Level examination (or equivalent) in any subject.
PORTMAN College is the tertiary educational development division for the PORTMAN Education Group. Established since 1997, PORTMAN College is well recognized as Malaysia’s reputable business school specialist with a strategic focus mission to educate and produce highly competent business leaders to make a difference in the world.
  • Exposed to exciting business events that build business skills.
  • Challenged by industry projects that open their eyes to the complexities of the real world.
  • Stimulated with opportunities to explore and experiment that build confidence and shape opinions.
  • Engaged in incubation of new enterprises that merge different skills to create new business brands.
  • Involved in community work that adds value and meaning to their lives.
PORTMAN distinguished itself by delivering an education that is a notch above in quality. Industry-relevant curricula are widely adapted across all courses with close partnership with the corporate industries. PORTMAN’s insistence on preparing its graduates for the global marketplace with its emphasis on an education that is highly practical, has proven to provide an added edge to the students. This is evident in its graduate qualities where PORTMAN’s graduates are highly employable, with many securing jobs even before their graduation.
PORTMAN High Flyers programme is an initiative to add real value into university level education as a result of the trend shifting towards competency based human capital development. This provides market-centred curricula that prepare students for life “in the real business world”, as well as producing globally competitive graduates that are able to compete at an international level.
Soft Skills Mastery: Students are inculcated with effective Interpersonal Communication & Presentation Skills, Strategic Thinking & Problem Solving Skills.
Professional Skills Mastery: Students are developed in Grooming, Business Etiquette & Interviewing Skills.
Apprenticeship: Students gain real life working experience much earlier due to PORTMAN’s encouragement of real business world settings since day one.
At PORTMAN, we believe these additional skills Mastery and experiences will provide sustainable long-term competitive edge with the ultimate goal of developing HIGH FLYERS for the market!
This is a map of where a  PORTMAN College education  can take you, what career options are available to you upon under-taking our courses, and what climbing the ladder to getting that PhD in Business would look like.



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